Privacy Policy
TFPSoft Privacy Practice
TFPSoft is committed to protecting your privacy. This statement discloses
our information practices, including what type of information is gathered and tracked,
how the information is used, and with whom the information is shared.
Information Collection and Use
In general, you can visit the TFPSoft web site without telling us
who you are and without revealing any information about yourself.
There are times, however, when we may need information from you:
- Contacting Customer or Technical Support -
When requesting customer or technical support, a user is required to supply
contact information such as name and e-mail address. We use this information
to contact the user in response to their support question. Other technical
information, such as system configuration, is sometimes also requested.
This information is used to diagnose problems in response to technical
questions. It is also used in-house to build statistics about what kind of
computers our visitors use, in order to guide future development. Product
registration codes are also sometimes requested as proof-of-purchase so that
the user can access priority support or special services.
- Purchasing or Registering Software -
We request information from the user whenever software is purchased/registered.
A user must provide contact information when purchasing software; this information
is used to fulfill the order, or to contact the customer if there is a problem
fulfilling the order. TFPSoft uses the eSellerate
e-commerce service to collect funds when software is purchased. TFPSoft does receive
a payment record, but does not receive credit card, bank account or other financial
information when a payment is processed by eSellerate. eSellerate maintains
their own Privacy Policy
that is unrelated to the privacy practices at TFPSoft.
TFPSoft does not rent, sell or otherwise distribute personal user information, including
e-mail addresses, to third parties. TFPSoft uses e-mail addresses to respond to you
or process a request, or to deliver order information or update notices for products purchased.
TFPSoft may occassionally offer electronic newsletters to users who voluntarily subscribe and
explicitly request the newsletter. Users may remove themselves from the newsletter
mailing list at any time by following the instructions provided with the newsletter. Mailing lists
are not shared with third parties.
Certain exceptional disclosures: We may disclose your information
if necessary to protect our legal rights or if the information relates to actual
or threatened harmful conduct. Disclosure may be required by law or if we receive
legal process.
Cookies, Web Beacons and Other Technologies
We sometimes collect anonymous information from visits to our site to help us
analyze trends and provide better customer service. For example, we keep track of
the domains from which people visit, and how many people visit each page. This
information is collected anonymously, and is not tied to other personal information.
- Cookies - A cookie is an element of data that a web site can send to your browser,
which may then be stored on your system. TFPSoft does not store any sensitive information in cookies,
and does not use cookies to track individual users. Our e-commerce provider, eSellerate, does use cookies
for features such as the shopping cart. However, we have no access to or control over these cookies. You
can read more about eSellerate's use of cookies in their
Privacy Policy.
Disabling cookies in your browser will not interfere with most pages on this site, however, certain special
features such as the shopping cart will not operate properly if you do so.
- Web Beacons/Web Bugs - A web beacon is a tiny graphical element (clear gif) with
a unique identifier that is used to track a users movement. TFPSoft does not use web beacons.
- Log Files - Like most standard web site servers, we use log files. This includes
internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages,
platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user’s
movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc.
are not linked to personally identifiable information. TFPSoft does not share its log files with
third parties.
Hyperlinks
This web site contains links to other sites. Please be aware that we are not responsible
for the privacy practices of such other sites. We encourage our users to be aware when they leave our site
and to read the privacy statements of each and every web site that collects personally identifiable information.
This privacy statement applies solely to information collected by this web site.
Security
TFPSoft takes every precaution to protect our users’ information. When users submit sensitive
information via the web site, their information is protected both online and off-line.
TFPSoft uses the services provided by eSellerate to
collect payments when products are ordered. TFPSoft does not receive credit card, bank account or
other financial information when a payment is processed by eSellerate. eSellerate uses a secure SSL server when
collecting payment information. You can read more about how eSellerate works by visiting eSellerate's page on
Customer Security.
You can learn more about what type of information eSellerate collects by reading
eSellerate's Privacy Policy.
Contact Information
This privacy statement was last updated on March 2, 2007. This page will be updated any
time there is a change in privacy practices at TFPSoft.
If you have any questions about this privacy statement, please contact:
TFPSoft
ATTN: Webmaster
4736 North 12th Street
Phoenix, Arizona 85014
Or contact us online:
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